Overview
Thank you for shopping with us. We are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our shipping process, delivery timelines, charges, and important details to ensure a smooth shopping experience.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is confirmed, you will receive a confirmation email with your order details.
- Orders placed after business hours will be processed the next working day
- During peak seasons or promotions, processing times may be slightly extended
Shipping Time & Delivery
We offer reliable shipping services across Pakistan and selected international locations.
Domestic Shipping
- Standard Delivery: 3–7 business days
- Remote areas: May take 5–10 business days
International Shipping
- Delivery Time: 7–15 business days (depending on destination)
- Customs clearance may cause slight delays
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
- Free Shipping on orders above a certain amount (if applicable)
- Flat-rate shipping may apply for standard deliveries
- International shipping rates vary by country
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order in real-time using the provided link.
Shipping Partners
We work with trusted courier services to ensure timely and secure delivery of your products.
Delays & Issues
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Incorrect shipping details
If your order is delayed, please contact our support team for assistance.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by customers.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 48 hours of delivery
- Provide order details and photos (if applicable)
We will investigate and offer a suitable resolution.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for selected locations in Pakistan.
- Please ensure availability at the time of delivery
- Orders may be confirmed via phone before shipping